A custom order is an order that has a personal design*or logo*. Contact us at SALES@GRIP-KEY.COM to go over the details. (*Please note- contact us before payment so the details can be done to your specifications) *Let me explain what our limitations are so you know what can be done and what cannot be done: 1. We cannot infuse anything into black Kydex. 2. The image in all aspects has to be darker than the Kydex color it is infused into. Easy way to explain it is we can dye the lighter color Kydex darker but cannot dye darker color Kydex lighter in color. 3. We cannot print white. White is essentially transparent to us. Anything white that is infused will become the color of the Kydex it is infused into. You can email over any images/logos you would like and we can give an idea of what colors of Kydex can be used for that particular image/logo. We usually look at the image and find the lightest color in that image to help decide which color we can use. We can accept pretty much any file format but prefer .PNG . Note: All Grip-Keys come standard with flat black backings, if you would like your Grip-Key to have a different color backing please state so at checkout. **DO TO THE CUSTOMIZATION OF THESE GRIP-KEYS, IF PRIORITY SHIPPING IS SELECTED. IT MIGHT TAKE A LITTLE LONGER TO SHIP UNDER SOME CIRCUMSTANCES!!